Privacy Policy madani99
madani99 is committed to protecting the security and confidentiality of every user's personal information. This policy explains how we collect, store, use and protect your data in line with industry best practices.
Our Commitment
Data Protection Principles
Every provision in this policy is built on six core principles that prioritise the interests and privacy of madani99 users.
Strong Data Security
Your account information and transaction data are protected using 256-bit SSL encryption. Internal access is restricted to authorised personnel only, with continuous monitoring.
Not Sold to Third Parties
madani99 does not sell, rent or share users' personal information to any third party for marketing purposes without the user's explicit consent.
User-Owned Control
You have the right to review, update, correct or request the deletion of your personal information at any time through our support channels.
Full Transparency
We clearly state the purpose of each type of data collected. There is no hidden collection — every category of information is openly declared in this document.
Reasonable Retention Period
Data is only retained for as long as necessary for the stated purpose. When an account is closed or the legal retention period expires, data will be securely disposed of.
International Licensing Compliance
As a platform operating under international licensing, madani99 complies with data protection requirements set by the relevant regulatory bodies.
Introduction and Scope of Application
This Privacy Policy is issued by madani99 ("Platform", "we") and applies to all users who access or register an account on the madani99 website. It covers all services provided by the platform, including online slots, live casino, sports betting, 4D lottery and arcade games.
By using our services, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact our customer support.
This policy also applies to information collected through email communications between users and the madani99 customer support team, as well as any interactions through the live chat channel.
Types of Information We Collect
madani99 collects users' personal information solely for the purposes of platform operations, legal compliance, fraud prevention and service quality improvement. The information collected falls into several main categories:
Account Registration Information
- Full name as per identity card (MyKad) or passport
- Date of birth — to verify that you are 21 years of age or older
- An active and reachable email address
- A mobile phone number registered in Malaysia
- Username and password of your own choosing
Financial and Transaction Information
- Details of the payment method used (Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or crypto assets)
- Deposit records, withdrawals and transaction history
- E-wallet or bank account number used for deposits and withdrawals
Technical and Usage Information
- IP address of your device when accessing the platform
- Web browser type and device operating system
- Login session history, access times and game activity
- Cookie data for basic platform functions
How We Use Your Information
Each category of information collected has a clear and limited purpose. madani99 does not use user data for purposes unrelated to platform operations without prior written consent.
- Verifying user identity during new account registration and KYC (Know Your Customer) checks
- Processing deposits and withdrawals through payment methods supported by the platform
- Sending important account-related notifications such as transaction confirmations, security alerts and policy updates
- Preventing fraud, money laundering and platform abuse
- Complying with reporting requirements to relevant international regulatory bodies
- Evaluating and improving the user experience based on aggregate platform usage patterns
- Providing effective customer support via 24/7 live chat and email in Malay and English
Marketing communications will only be sent to users who have given explicit consent. You may withdraw this consent at any time through account settings or by contacting customer support.
Sharing with Third Parties
madani99 operates on the principle that users' personal information is a trust that must be handled with care. We do not sell or disclose your personal information to outside parties except in the following circumstances:
Selected Third-Party Service Providers
Some platform functions require the involvement of third-party technical service providers — such as payment processors, game software providers and identity verification services. These providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by madani99 alone.
Legal Requirements and Regulatory Compliance
madani99 may be required to disclose user information to the relevant authorities where there is a valid court order, a directive from a regulatory body, or compliance requirements under anti-money laundering (AML) and fraud prevention laws.
Platform and User Protection
In cases involving serious security threats, fraud or serious breaches of the Terms & Conditions, relevant information may be shared with the competent authorities to protect the interests of all platform users.
Technical Security Measures
The security of user information is a priority for madani99. Our platform uses a combination of multiple layers of technical protection to keep your data safe at all times.
- 256-bit SSL/TLS encryption for all data transmissions between your web browser and our servers
- Passwords are stored in hashed form using the latest cryptographic algorithms — no madani99 staff member can view your password in plain text
- Two-factor authentication (2FA) is available as an additional security layer for user accounts
- Continuous account activity monitoring to detect suspicious login patterns
- madani99 servers are housed in data centres protected by strict physical access controls
- Internal security audits are conducted periodically by our technical team
While we take all reasonable steps to protect your information, no digital system can guarantee absolute security. You are therefore also responsible for keeping your madani99 account password confidential and not sharing your login details with anyone.
Use of Cookies on the madani99 Platform
madani99 uses cookies and similar local storage technologies to ensure the platform functions correctly and to provide a consistent experience for users.
Necessary Cookies
These cookies are required for basic platform functions such as maintaining your login session, saving language preferences and ensuring transaction security. The platform will not function correctly without these cookies and they cannot be disabled.
Analytical Cookies
We use analytics data collected through cookies to understand how users interact with the platform — which pages are visited most, session duration, and navigation patterns. This information is used in aggregate form to improve the platform's design and performance.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect some functions within the madani99 platform.
Cross-Border Transfers
As a platform operating under international licensing, madani99 may store and process user data on servers located in various geographical locations. However, every cross-border data transfer is carried out with adequate safeguards in line with recognised international standards.
We ensure that all parties involved in processing madani99 data — regardless of their location — comply with a level of data protection equal to or higher than that stated in this Privacy Policy.
Updates and Changes to This Policy
madani99 reserves the right to update or modify this Privacy Policy from time to time. Any material changes that affect user rights will be communicated via the email address registered to your account or through in-platform notifications.
The latest version of this Privacy Policy is always accessible on this page. We encourage you to review this page periodically to stay informed about how we protect your personal information. The "Updated" date shown at the top of this page indicates the effective date of the current version.
Privacy-Related Enquiries
If you have any questions, concerns, or complaints regarding this Privacy Policy or how madani99 handles your personal information, please contact our customer support team, available 24 hours a day, 7 days a week in Malay and English.
You can reach us via live chat within the platform or by email at [email protected]. We aim to respond to every privacy-related enquiry promptly and thoroughly.
Your Rights
madani99 User Privacy Rights
As a user of our platform, you have the following rights regarding your personal information.
Right of Access
You have the right to request a copy of the personal information we hold about your account at any time.
Right of Rectification
If your information is inaccurate or incomplete, you have the right to request an immediate correction.
Right of Erasure
You may request deletion of your personal data subject to madani99's legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
Right to Object
You may object to the processing of your data for direct marketing or profiling purposes without needing to provide a reason.
FAQ
Frequently Asked Questions About Privacy
Answers to the questions most commonly asked by madani99 users about data protection and privacy.
Join Us
Ready to Get Started Safely?
Your privacy is our priority. Register a madani99 account today and enjoy a platform that protects every detail of your data, while offering a 100% first deposit bonus of up to RM1,500.
ⓘ This platform is for users aged 21 and above only. Bet responsibly.